Sky Broadband launches 500Mb/s Ultrafast Plus package with UK’s fastest Speed Guarantee

• New Ultrafast Plus delivers the UK’s fastest speed guarantee on a 500Mb/s package of any major broadband provider – or money back
• Sky Broadband’s fastest service is ideal for those with multiple devices connected to home broadband, and for those who work from home

Sky Broadband has today announced the launch of its fastest broadband package yet, Ultrafast Plus. Bringing game changing speeds to customers, the latest service is perfect for people who rely on staying connected for home entertainment, gaming, and working from home.

The new package, which is delivered only through FTTP (Fibre to the Premises), is more than 10x faster than the UK’s average fibre speed and offers the UK’s fastest Speed Guarantee on a 500 Mb/s service. Sky Broadband’s Speed Guarantee means you can claim a month’s subscription back if your speed falls below the minimum guaranteed speed of 400 Mb/s.

For streaming the latest TV and films, faster gaming speeds or better-quality video calls to friends and family Ultrafast Plus keeps multiple devices seamlessly connected to broadband at once including smartphones, tablets, laptops, streaming devices, and games consoles.

Both new and existing customers can benefit from the fastest speeds and the most reliable connection with the Ultrafast Plus package which includes:

• An average download speed of 500Mb/s, with no usage caps
• A Speed Guarantee, which gives a minimum market-leading guaranteed speed of 400Mb/s or money back
• The ability to stream, game and download using multiple devices at the same time around the home
• Work from home with smooth sharing of large files, work documents and video calls with work colleagues
• Safe and speedy usage with Sky Broadband Shield as standard, helping make the internet a safer place for your whole family at no extra cost

Aman Bhatti, Director of Propositions at Sky Broadband, said: “Today’s Ultrafast Plus launch reflects our commitment to providing customers with the fastest and most reliable broadband speeds possible. This is why Ultrafast Plus comes with the UK’s fastest Speed Guarantee, so our customers can game, stream, download and work from home seamlessly.”

Sky Broadband Ultrafast Plus is available for £45 per month on an 18-month contract. For more information visit sky.com/broadband.

Notes to editors:

• Sky Broadband’s Speed Guarantee ensures customers receive a minimum speed of at least 400Mb/s to the hub (80% of their headline speed for 500Mb/s)
• The 10x faster claim is a comparison of the average download speed that will be provided by Sky Broadband Ultrafast Plus versus the average download speed of Fibre to the Cabinet broadband (FTTC) of 46.8Mb/s which has now become the standard Fibre service available on the market which most UK households can access (circa. 96%; Ofcom Connected Nations Report, published 17 December 2020: Connected Nations 2020: UK report (ofcom.org.uk)) .
• Ultrafast Plus is available to new and existing customers in FTTP areas only
• The UK's FTTP coverage is expanding every day and Sky is working hard to make sure we can offer services in as many homes in FTTP enabled areas as possible
• For just £5 extra a month, Sky Broadband boost includes: Wi-Fi Guarantee in every room, the latest Sky Broadband Hub, flexible engineer visits, daily line checks and 2Gb mobile data when you experience a broadband outage – if you’re with Sky Mobile.

Contact: skybroadband@feverpr.com

About Sky

Sky is Europe’s leading media and entertainment company and is proud to be part of the Comcast group. Across six countries, we connect our 23.4 million customers to the best entertainment, sports, news and arts including our own award-winning original content.

Our technology, including the market leading Sky Q, connects people to everything they love – with entertainment from Sky TV, Netflix, Disney+, Amazon Prime Video and BBC iPlayer, and apps like Spotify, YouTube, BBC Sounds, Highbrow, Peloton, Fiit, and more, in one place, easy. Our streaming service NOW brings viewers all the enjoyment of Sky with the flexibility of a contract-free service. Through our new B2B broadband provider, Sky Connect, we offer superfast broadband with business-grade 4G back-up to small businesses in the UK.

Building on the success of Sky Originals like Chernobyl, Gangs of London and Brassic, we are doubling our investment in original content by 2024 through Sky Studios. Sky News provides impartial and trustworthy journalism for free, Sky Arts is the UK’s only dedicated free-to-air arts channel making the arts accessible for everyone and Sky Sports, our leading sports broadcasting service, brings customers some of the biggest and best global sporting events from the Premier League to Formula 1 and everything in-between. Our new TV and movie studio, Sky Studios Elstree, which will open in 2022, is expected to create over 2,000 new jobs and generate an additional £3 billion of production investment in the UK over the first five years.

We believe that we can be a force for good in the communities in which we operate. We’re committed to being Europe’s first net zero carbon entertainment company by 2030 and we’re proud to be a Principal Partner and Media Partner of COP26. We take pride in our approach to diversity and inclusion: we’ve been recognised by The Times and Stonewall for our commitment to diversity and we’ve set ambitious 2025 targets to continue to increase diversity and representation. We’re also committed to investing £30million across our markets over three years to improve our approach to diversity and inclusion, and to tackle racial injustice.